Help Center

How can we help?

Find answers below or email us at [email protected] — we typically respond within a few hours.

Getting Started

Sign up at nativcoach.com/app/register/ — no credit card needed. You'll get a 30-day free trial with full access. The onboarding wizard will guide you through setting up your business profile, branding, and first booking page in under 5 minutes.
No. Your 30-day free trial requires zero payment information. You choose a plan when the trial ends.
Yes — email [email protected] with your client CSV and we'll help you import your existing client list. Bulk import tools are on our roadmap.

Billing & Plans

Starter ($45/mo): Up to 5 active clients, digital contracts, booking pages, basic coach website.

Pro ($99/mo): Unlimited clients, all Starter features, plus messaging, Zoom integration, Google Calendar sync, advanced website, white-label email.

Agency (custom): Everything in Pro plus team accounts and digital business card add-on. Contact us for pricing.
Yes. Cancel anytime from your billing settings. Your access continues until the end of the current billing period. We do not offer prorated refunds for partial months.
Annual billing with a discount is on our roadmap. Email [email protected] if you'd like to discuss it — we may be able to work something out.

Features & Platform

Your clients see your logo, your colors, and your business name — NativCoach is completely invisible to them. On the Pro plan, you can also configure white-label email sending from your own domain.
NativCoach uses Stripe Connect — clients pay directly from your booking page and funds go to your connected Stripe account. You keep 100% of your session fees. NativCoach charges are separate (your monthly platform subscription).
Yes — on the Pro plan, you can connect your Google Calendar. Bookings sync automatically and your existing calendar blocks your availability.

Still have questions?

Our team typically responds within a few hours.

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