Your data is safe with us.
We take security seriously because your clients trust you — and you trust us. Here's exactly how we protect your coaching business.
Encryption in transit & at rest
All data transmitted between your browser and our servers is encrypted using TLS 1.3. Data stored in our database and file storage is encrypted at rest.
Payments via Stripe
We never store credit card numbers. All payment processing is handled by Stripe — a PCI DSS Level 1 certified provider. Your clients' card data never touches our servers.
Secure infrastructure
NativCoach runs on reputable enterprise-grade cloud infrastructure with regular backups, network-level protections, and tenant data isolation.
Access controls
Role-based permissions ensure coaches only see their own organization's data. Session management follows OWASP best practices with CSRF protection on all state-changing requests.
Secure file storage
All uploaded files (logos, media, documents) are stored in an enterprise-grade object store with server-side encryption and private access controls.
Monitoring & incident response
We use industry-standard error and performance monitoring to help keep the platform reliable. In the event of a security incident affecting your data, we will notify affected users without undue delay as required by applicable law.
NativCoach uses reasonable administrative, technical, and organizational safeguards designed to help protect platform data. However, no internet-based service can be guaranteed to be completely secure.
Found a vulnerability?
We take security reports seriously and appreciate responsible disclosure. If you've discovered a potential security issue, please report it directly to our security team. Do not publish or exploit the vulnerability before we've had a chance to address it.
Report a Vulnerabilitysecurity reports responded to within 24 hours